Privacy Policy

1. Introduction

At Astridgreg Cleaning Services LLC ("we," "our," or "us"), we value your trust and are committed to safeguarding the personal privacy of our clients and website visitors. This Privacy Policy details how we collect, store, and utilize information gathered through our website and service booking communications.

2. Information We Collect

When you submit a request for an estimate or contact us, we may collect:

• Full Name
• Contact details including phone number and email address (Astridgreg35@gmail.com)
• Physical property address or Central Oregon municipality (Redmond, Bend, Sisters, Madras, Prineville)
• Details regarding your residence, commercial facility, square footage, and cleaning priorities
• Client reviews and ratings willingly submitted through our website forms

3. How We Use Your Information

The information we collect is strictly utilized to:

• Provide accurate, free cleaning estimates and schedule on-site service appointments
• Directly communicate with you regarding service confirmations, dispatch times, and invoices
• Improve customer satisfaction and tailor our residential and commercial cleaning plans
• Publish approved client testimonials and reviews on our website

We do not sell, rent, trade, or distribute your personal contact information to third-party marketing companies.

4. Cookies and Analytical Technologies

Our website may use standard session cookies or local browser storage (such as persisting submitted reviews) to enhance user experience and navigation functionality. You may adjust your browser preferences to reject cookies if preferred.

5. Data Protection & Security

We take reasonable administrative and technical measures to protect your personal details against unauthorized access, loss, or misuse. Property access credentials (such as lockbox or garage codes provided for cleans) are handled with strict owner-level confidentiality by José Gregorio Sánchez Tarazona.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for deletion of your records from our contact lists.

7. Contact Information

If you have any questions regarding this Privacy Policy or wish to modify your information, please contact: